About Us

a Limited Liability Company, (the “Company”) is primarily engaged in operating food service outlets through international franchises. Established in the year 2000, the Company has rapidly evolved from operating a single franchise in 2002 to a leading food service company with a footprint of 6 global premium brands and local trademarks that are widely distributed across more than 110 outlets. The Company owns a diversified range of brands targeting different segments in the food services industry including bakery, coffee shops, and casual dining brands. The Company has a wide presence across the Kingdom of Saudi Arabia (the “Kingdom”) covering Central, Eastern, and Western regions. The Company is strongly positioned to benefit from access to prime landmarks with heavy commercial and residential density.

The Company’s success has been driven by three key factors: (1) an experienced management team with extensive knowledge within the food and beverage industry; (2) reputable shareholders with unparalleled access to prime malls and prestigious locations; and (3) a portfolio of well recognized and diversified international brands. Over the years, the Company has established strong relationships with key global brands and franchisors and has successfully renewed development agreements multiple times for brands including Cinnabon and Seattle’s Best Coffee (“SBC”). The Company sources its ingredients from a selected number of key international and local suppliers and distributors with whom it has established strong relationships which ensures continuous supply of the finest quality of core ingredients.

The Company was acquired by and integrated into the Fawaz Alhokair Group (the “Group”) to expand its retail portfolio. The Group is a multi-faceted conglomerate specializing in the development, ownership and operation of shopping malls and hotels, retail outlets, and other wide range of services. The Group has become a pioneer in the regional retail industry. The Company continues to rapidly expand its restaurant and food outlets with a total of 74 stores planned to open in FY 2015. The Company plans to more than double its presence in the next four years. As of October 31, 2014, the Company employed more than 1,100 employees comprising restaurant managers, crew, cooks, clerks, and other support and operational personnel.  As part of the Company strategy , it has embraced the training and employment of qualified Saudi nationals to fill key positions in stores operations and management; the current level of Nitaqat is 24%.  The Company’s vision is to be “the Kingdom’s market leader in the food sector through providing a memorable guest experience, taking care of its staff and rewarding its shareholders”.